Shipping and Handling

Shipping and Handling is calculated automatically at the checkout page. Simply add your items, click on Checkout, and enter your shipping information. You will see the cost of shipping and handling before entering your billing information. All items are usually shipped the next business day unless otherwise indicated. We do not ship on weekends. Delivery time does not include weekends and holidays (if we ship via 2-day air on a Friday, it will be scheduled for delivery on Tuesday). We are closed during weekends and holidays. If we encounter any issues which may delay your order beyond such time, you will be contacted via email. We offer the following shipping methods.

• Continental U.S. Only: UPS Ground, UPS 3 Day Select, UPS 2nd Day AirŪ, UPS Next Day AirŪ, UPS Next Day Air SaverŪ, FedEx Ground, FedEx Express Saver, FedEx Standard Overnight (Priority and Saturday shipping available upon request)
• International: DHL International Express, International Global Express (USPS).
  • Please note that we reserve the right to upgrade shipping to DHL on our discretion
  • We are not responsible for any duties, customs taxes, or tariffs which may be required upon package entry into your country.
  • We do not mark international packages in any manner of deception or with the intention to "trick" customs in any way.
• Alaska: UPS and FedEx is not available for these locations, please select either UPS Ground or FedEx Ground (whichever is cheaper) and your items will be shipped via USPS by either Priority Mail or EMS.
• Hawaii: FedEx is not a available to Hawaii, please select any of the UPS options.
• P.O. Box: UPS and FedEx is not available for these locations, please select either UPS Ground or FedEx Ground (whichever is cheaper) and your items will be shipped via USPS by either Priority Mail or EMS.
• APO/Military Address: While we are happy to provide our products to military addresses, the only available method for us to do so is by USPS Priority Mail. Please choose the APO/FPO shipping option.
• Overnight Shipping: UPS and FedEx overnight services are not available to some locations, please check with these carriers to make sure that this service is available to your location before placing your order. In the event that overnight service is not available to your area, your order will be adjusted to the next expedient service and cost of shipping automatically adjusted.
• USPS Service: We do not ship USPS everyday. USPS shipments are processed on Tuesdays, Thursdays, and Fridays unless affected by holidays.

Refund & Return Policy

Returns must have prior authorization and receive an RMA number.

To obtain an RMA [Return Merchandise Authorization] number please complete our Online RMA Form by clicking here. Please note that we verify that the serial numbers match on all products.
All of our items include a 30 day warranty unless otherwise stated. In the unlikely event that you receive a defective item from us or if the product fails within 30 days, we will fix or replace the product at no charge. The customer is responsible for any shipping cost to us and we are responsible for the shipping cost back to you. We also offer a 7 day refund policy. If for any reason you are unhappy with your purchase, just contact us for an RMA number. Once the product is returned, we will issue a refund. Please note that all refunds are subject to a 20% restocking fee. No refunds or exchanges accepted after 30 days. Also note that shipping charges are the customers responsibility and are non refundable. Please include your original shipping label with your return.

RMA Department

Terms of Service

• The Site Is Provided On An "as Is," "as Available" Basis.
• Neither Getpartsonline.com, Computer Parts Plus, Inc., Nor Its Affiliates, Subsidiaries, Or Designees Nor Each Of Their Respective Officers, Directors, Employees, Agents, Third-party Content Providers, Designers, Contractors, Distributors, Merchants, Sponsors, Licensors Or The Like (collectively, "associates") Warrant That Use Of The Site Will Be Uninterrupted Or Error-free.
• Neither Getpartsonline.com, Computer Parts Plus, Inc., Nor Its Associates Warrant The Accuracy, Integrity Or Completeness Of The Content Provided On The Site Or The Products Or Services Offered For Sale On The Site. Further, Getpartsonline.com Makes No Representation That Content Provided On The Site Is Applicable Or Appropriate For Use In Locations Outside Of The United States.
• Getpartsonline.com Specifically Disclaims Warranties Of Any Kind, Either Expressed Or Implied, Including But Not Limited To Warranties Of Title Or Implied Warranties Of Merchantability, Fitness For A Particular Purpose, Or Non-infringement, Related To This Site And Any Materials, Data Or Information Contained On This Site.. No Oral Advice Or Written Information Given By Getpartsonline.com, Computer Parts Plus, Inc., Nor Its Associates, Shall Create A Warranty.
• You Expressly Agree That Use Of The Site Is At Your Sole Risk under No Circumstances Shall Getpartsonline.com Or Its Associates Be Liable For Any Direct, Indirect, Incidental, Special Or Consequential Damages That Result From The Use Of Or Inability To Use The Site, Including But Not Limited To Reliance By A User On Any Information Obtained At The Site, Or That Result From Mistakes, Omissions, Interruptions, Deletion Of Files Or Email, Errors, Defects, Viruses, Including, Without Limitation, Computer "viruses", "worms", "bugs", Delays In Operation Or Transmission, Or Any Failure Of Performance, Whether Or Not Resulting From Acts Of God, Communications Failure, Theft, Destruction Or Unauthorized Access To Getpartsonline.com Records, Programs Or Services.
•  The Foregoing Limitation Of Liability Shall Apply Whether In An Action Of Contract, Negligence Or Other Tortious Action, Even If An Authorized Representative Of Getpartsonline.com Has Been Advised Of Or Should Have Knowledge Of The Possibility Of Such Damages.
• User Hereby Acknowledges That This Paragraph Shall Apply To All Content, Merchandise And Services Available Through The Site.
• Because Some States Do Not Allow The Exclusion Or Limitation Of Liability For Consequential Or Incidental Damages, In Such States Liability Is Limited To The Fullest Extent Permitted By Law.
• The Site is created, operated and controlled by Computer Parts Plus, Inc. in the State of New York, United States of America. As such, the laws of the State of New York will govern these Terms of Service without giving effect to any principles or conflicts of laws.
• We reserve the right to make changes to the Site and these Terms of Service at any time by updating this posting. By using the Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Service to which you are bound.

Manufacturer Contact Information